info@syncdrop.co.za

+27 78 120 6066

SYNC+ TERMS & CONDITIONS

1. Introduction

Welcome to Sync+ (“we”, “us”, “our”). By accessing or purchasing from our website, you agree to be bound by these Terms and Conditions.

If you do not agree, please do not use this website.


2. Company Information

Sync+ is an online store offering hydration products, accessories, and lifestyle goods.

For any queries:
📧 Email: info@syncdrop.co.za
📞 Phone: +27 78 120 6066


3. Products & Availability

  • All products are subject to availability.
  • We reserve the right to limit quantities or discontinue products at any time.
  • Product images are for illustration purposes — slight variations may occur.

4. Pricing & Payment

  • All prices are listed in South African Rand (ZAR) unless stated otherwise.
  • Prices include VAT where applicable.
  • We reserve the right to change pricing at any time without notice.
  • Payment must be made in full before orders are processed.

Accepted payment methods may include:

  • Credit/Debit Cards
  • EFT
  • Secure online payment gateways

5. Orders & Confirmation

  • Once an order is placed, you will receive confirmation via email.
  • We reserve the right to cancel or refuse any order (e.g., pricing errors, suspected fraud).
  • If cancelled, a full refund will be issued.

6. Shipping & Delivery

  • Delivery times are estimates and may vary depending on location.
  • Sync+ is not responsible for delays caused by couriers or external factors.
  • Risk passes to the customer upon delivery.

7. Returns & Refunds

Due to the nature of consumable and hygiene-related products:

  • No returns on opened or used products.
  • Returns are accepted within 7 days for unused, unopened items in original packaging.
  • Customers are responsible for return shipping costs unless the item is defective.

Refunds will be processed once the product is inspected and approved.


8. Defective or Incorrect Items

If you receive a defective or incorrect item:

  • Notify us within 48 hours of delivery
  • Provide proof (photos/videos)
  • We will replace or refund where applicable

9. Use of Products

  • Sync+ products are intended for general lifestyle and hydration use.
  • They are not intended to diagnose, treat, cure, or prevent any medical condition.
  • Always follow usage instructions provided with the product.

10. Limitation of Liability

Sync+ shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

Use of products is at your own risk.


11. Intellectual Property

All content on this website (logos, images, text, branding) is the property of Sync+ and may not be used without permission.


12. Privacy

We respect your privacy and will only use your information in accordance with our Privacy Policy.


13. Promotions & Discounts

  • Promotions are subject to availability and may be withdrawn at any time.
  • Discounts cannot be combined unless stated.
  • Terms may apply to specific campaigns.

14. Governing Law

These Terms are governed by the laws of South Africa.


15. Changes to Terms

We reserve the right to update these Terms at any time. Continued use of the website constitutes acceptance of any changes.