SYNC+ PRIVACY POLICY
1. Introduction
Sync+ (“we”, “us”, “our”) is committed to protecting your privacy and personal information.
This Privacy Policy explains how we collect, use, and protect your information when you use our website or purchase from us.
By using our website, you agree to this policy.
2. Information We Collect
We may collect the following information:
Personal Information:
- Name and surname
- Email address
- Phone number
- Delivery address
Transaction Information:
- Order details
- Payment confirmation (processed securely via third-party providers)
Website Usage Data:
- IP address
- Browser type
- Pages visited
3. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Communicate with you about your order
- Provide customer support
- Improve our website and services
- Send marketing updates (only if you opt in)
4. Marketing & Communication
- You will only receive marketing emails or messages if you have opted in
- You can unsubscribe at any time via the link in our emails
5. Sharing Your Information
We do not sell your personal information.
We may share your information with trusted third parties to operate our business, including:
- Payment providers
- Courier and delivery services
- Website hosting platforms
These providers are required to protect your information.
6. Data Protection
We take reasonable technical and organisational measures to protect your information from:
- Loss
- Misuse
- Unauthorised access
All payments are processed through secure, encrypted systems.
7. Cookies
Our website uses cookies to:
- Improve your browsing experience
- Understand how visitors use our site
- Support marketing and analytics
You can disable cookies in your browser settings.
8. Your Rights (POPIA)
In terms of the Protection of Personal Information Act (POPIA), you have the right to:
- Access your personal information
- Request correction or deletion
- Object to processing of your data
- Withdraw consent at any time
To exercise these rights, contact us below.
9. Data Retention
We retain your information only as long as necessary to:
- Fulfil orders
- Meet legal and accounting requirements
10. Third-Party Links
Our website may contain links to external sites.
We are not responsible for their privacy practices.
11. Changes to This Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page.
12. Contact Us
If you have any questions or requests regarding your data:
📧 Email: info@syncdrop.co.za
📞 Phone: +27 78 120 6066